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Testimonials
To optimize 7-Eleven’s supply chain, it’s crucial for Osborn to stay on top of the industry’s latest offerings, and leverage his colleagues’ most successful practices and innovations. For Osborn, that means attending The Logistics and Supply Chain Forum.

 
7-Eleven

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Forum Features


More Richmond Events
The Retail Forum
28th April 2010
near Silverstone, Northamptonshire

The Logistics & Supply Chain Forum
13 - 16 October 2010
Southampton

The Procurement Forum
13 - 16 October 2010
Southampton

The Logistics & Supply Chain Forum at the Phoenician
24 - 26 October 2010
Arizona

Full Forum Portfolio


Conference

  • The process of creating the conference program is based upon a dialogue with our client base, senior logistics and supply chain executives.
  • We survey the executive logistics and supply chain community in a variety of markets and they tell us what subjects they would like covered in the conference program, which is how we ensure they have a truly valuable experience.
  • Additionally, clients help us to select the right speakers for each subject. We use only acknowledged experts as speakers and moderators.
  • Contact us if you would like to contribute to the program, either with ideas for content or as a speaker. 
     

Opening Keynote Address

MARK MESSIER "The Captain"
NHL Hockey Great & 6-time Stanley Cup Champion with New York Rangers & Edmonton Oilers

"Leadership and Teamwork"

Mark will share his views on leadership and teamwork based on his experiences as a six-time Stanley Cup winning hockey player and now as a senior business executive with the New York Rangers.

Mark's Background - In 1994 Mark became the first player in the history of the National Hockey League to captain two teams to Stanley Cup Champions. He is a 6-time Stanley Cup Champion

Simply known as “The Captain”, Mark Messier has long been regarded as one of the greatest sports leaders of all time. On March 31st, 2004 Mark Messier played his last NHL game as a New York Ranger after achieving countless records, and accomplishments over the course of his legendary career. The New York Rangers and The Edmonton Oilers honored Mark’s contributions and achievements retiring his jersey, # 11, and raising it to their respective rafters. Then, in November, 2008 Mark took his rightful place, as a distinguished member of the Hockey Hall of Fame. Mark is currently Special Assistant to the President of the New York Rangers.

Accomplishments/ Awards
• Hockey Hall of Fame Member- 2008
• 6 Time Stanley Cup Champion
• 3 Time World Champion
• 16 Time NHL All Star
• 2 Time Hart Award Recipient (League MVP)
• 2 Time Lester B. Pearson Recipient (MVP as voted on by players)
• Conn Smythe Recipient (Play off MVP)
• Second all time with 1,887 points
• Top 5 position in all most every record category including: goals, assists, points, short handed goals, playoffs: games played, goals, assists, points, short handed goals

 
Conference Program
Leadership and Teamwork
KEYNOTE ADDRESS
Mark Messier
Mark will share his views on leadership and teamwork based on his experiences as a six-time Stanley Cup winning hockey player and now as a senior business executive with the New York Rangers.

Mark's Background - In 1994 Mark became the first player in the history of the National Hockey League to captain two teams to Stanley Cup Champions. He is a 6-time Stanley Cup Champion

Simply known as “The Captain”, Mark Messier has long been regarded as one of the greatest sports leaders of all time. On March 31st, 2004 Mark Messier played his last NHL game as a New York Ranger after achieving countless records, and accomplishments over the course of his legendary career. The New York Rangers and The Edmonton Oilers honored Mark’s contributions and achievements retiring his jersey, # 11, and raising it to their respective rafters. Then, in November, 2008 Mark took his rightful place, as a distinguished member of the Hockey Hall of Fame. Mark is currently Special Assistant to the President of the New York Rangers.

Accomplishments/ Awards
• Hockey Hall of Fame Member- 2008
• 6 Time Stanley Cup Champion
• 3 Time World Champion
• 16 Time NHL All Star
• 2 Time Hart Award Recipient (League MVP)
• 2 Time Lester B. Pearson Recipient (MVP as voted on by players)
• Conn Smythe Recipient (Play off MVP)
• Second all time with 1,887 points
• Top 5 position in all most every record category including: goals, assists, points, short handed goals, playoffs: games played, goals, assists, points, short handed goals

Procurement
Workshop
TBA
Effective supply chain procurement requires strategic focus on business transformation, improving business efficiencies, and enterprise integration. And to realize a rapid ROI one must implement direct relationships with suppliers that can rein in spend and save time. One retail giant found itself in a predicament that forced them to re-evaluate their sourcing framework to benefit their procurement operations and improve their governance and compliance policies. Hear how they created an effective approach that saved the organization over $100-million in future managed spend.

Risk Management in Cloud Computing
Workshop
Bob Goonan, Corporate Director, Logistics - Boscov's Department Stores
The security of the cloud or lack thereof can cause hesitation in linking with partners to gain visibility in the supply chain but before deciding against the technology consider the risks and benefits for your own organization and learn what is appropriate to post in the cloud and what is not. Case studies have shown what works and what doesn’t and where to look for intermediate solutions that can lessen the dangers of hacking by setting clear guidelines throughout the organization. See whether your company is ready for cloud and what areas you can begin experimenting in with your partners.

Integrated Supply Chain
Workshop
Keith Carter - Executive Director, Global Supply Chain - Estee Lauder Co.
The separation of planning and execution in the supply chain has existed in different models for many years, thus creating significant barriers for integration. But in order to achieve improved customer service, inventory management, out of stock reduction, and reduced operating costs the methods of the two processes need to blur. With fragmented data, lack of unified true demand, poor visibility in the supply chain, senior executives recognize the hurdles that must be overcome. Learn how to overcome the obstacles with a proven methodology that has shown value to the end user within 3 years of implementation.

Social Media
Workshop
TBA
As social media takes corporate America by storm, the supply chain executive can no longer remain immune to its effects especially as businesses are changing from an information to a collaboration model. With the recession looming, it’s no secret that marketing and public relations budgets are the first to get cut – so what better time than now for supply chain executives to embrace the opportunity social media gives to communicate with both internal and external participants who are affected by the production, delivery, and sale of products. Understanding the value of contributions to your decisions and knowing who the influencers are is the first step in grasping the affects of this medium. Learn how one corporation has used social media to enhance the outcome and efficiency of their supply chain.

Finance
Workshop
TBA
With the current state of the economy driving companies to look for various ways in decreasing costs while increasing efficiencies, supply chain executives need the visibility to know when and how much they will receive in payments and how they can leverage that information to obtain attractive interest rates. Learn of the newest financial tools that can help the cash flow of any supply chain and generate improvements in the working capital

Change Management
Workshop
TBA
The real barrier to success of new process and strategy implementation tends to be the very people involved. While many companies attempting to make significant change in business report the delay in success, change management has become a recognized thorn in the side with many unresolved issues. Companies that prevent themselves from falling into the J-Curve effect have identified several different models that have given positive results in the most time-efficient manner. In this session, see how taking the best points from each model and compiling them into one composite method that walks through the change, realizes the reactions, and provides the tools to show people the value and help them embrace the change can increase the speed to positive implementation results.

Emerging Trends in Out-Sourcing Markets
Workshop
TBA
While outsourcing is nothing new for shipping and logistics, companies are beginning to recognize benefits in outsourcing and off-shoring business processes that were once considered too integral to be delegated outside of the organization’s onshore structure. But the economic problems around the world, US job policies, data security issues, and the China factor are creating new sourcing related developments throughout the world. Understanding how the different factors can change the way an organization approaches the market can help you identify key legal and business considerations to make before making the next outsourcing deal.

Soft Skills Focus
Workshops
TBA
Social Responsibility

Leadership Development

Team Building

One-on-One Coaching



Highlights from past Conference Programs




Failure is not an Option - The Apollo 13 Story - Narratives from Earth and the Capsule
Opening Keynote
Gene Kranz & Captain James Lovell
GENE KRANZ
NASA Flight Control Director Apollo 13 and Presidential Medal of Freedom Recipient
 
Gene Kranz was the leader of the “Tiger Team” of NASA flight directors who guided the crippled Apollo 13 spacecraft safely back to Earth. His role in the crisis now legendary, Kranz was made famous by his oft-quoted phrase, “Failure is not an option.” Following the inspiring success of the Apollo 13 mission, Gene Kranz was awarded the Presidential Medal of Freedom for his leadership, heroism, and steely resolve. In Ron Howard’s epic film, Apollo 13, he was portrayed by actor Ed Harris.
 
Kranz discusses the pride, determination, and passion that inspired and compelled the engineers and scientists who were responsible for the phenomenal success of the American space program.
 
CAPTAIN JAMES LOVELL
Career Astronaut and Commander of Apollo 13
 
A great American hero, astronaut Jim Lovell is most famous for his role in the American space age, specifically for his calm and careful command of Apollo 13. Lovell stoically articulated the five-word message, “Houston, we have a problem,” which quickly became a part of the American lexicon. The infamous problem was the explosion of the oxygen system inside the Apollo 13 spacecraft—a malfunction that seemingly doomed the NASA team. Through teamwork and decisive leadership Lovell and his crew modified the lunar module into an effective lifeboat to safely return to Earth. As captain, he was instantly transformed into a national hero, and received the nation’s most distinguished honors including the Congressional Space Medal of Honor and the Presidential Medal of Freedom.





America's Economic Future
Closing Keynote
DR. BARRY ASMUS
Political, Business, and Financial Expert
 
Asmus identifies the “Six Unstoppable Trends” that are impacting America’s business and its economy. The current recession will temporarily slow these trends but not stop them. The Latin word for credit is credere, which means “to believe.” The de-leveraging and economic contraction begun in 2008 could last until 2010. But note this: we have had 13 economic recessions in the last 80 years followed by 13 expansions. Currently, 75 million Baby Boomers are in the high investment and most productive stages of their lives. Confidence will be restored. The end of prosperity? Or, the best yet to come? Asmus’ presents his “Six Unstoppable Trends” and asks you to decide.
 
Dr. Barry Asmus is an effective advocate of free market economics. He is a recognized thinker who delivers his ideas in an enthusiastic and energy filled presentation. As a professor of economics, he was twice voted University Professor of the Year and was honored with the Freedom Foundation Award at Valley Forge for Private Enterprise Education.

As senior economist of the National Center for Policy Analysis, Asmus writes, speaks, testifies, and consults with presidents of countries and companies, with Congress and Parliament. He has testified before the House Ways and Means Committee on switching from an income tax to a consumption tax; and was a featured speaker in a privatization of Social Security Conference for Western European leaders held in France.





Conference Topics
Workshops and Think Tanks
 

WORKSHOPS

The demands of Senior Management in Logistics and Supply Chain roles continue to mount with increasing pressure of fuel prices, global competition, and transportation challenges. Richmond Event’s Logistics and Supply Chain Forum offers you a timely, solution-packed conference program to assist you in meeting the demands of today’s competitive marketplace. The program is researched, developed and tailored to address the needs of senior management.

Prior to the event, you will have the opportunity to tailor your learning experience to your needs by selecting the most relevant workshop topics of your choosing. To take part in our conference research, please go here to fill out a quick survey: 2009 Logistics & Supply Chain Conference Survey


Transportation
Mark Rigdon
Senior Director, Logistics
PSSD World Medical, Inc.

While you may feel that dealing with and managing the effects of transportation and fuel costs are left to the mercy of the market, there ARE things you can do. There are initiatives that can be implemented in your organization to push cost savings to a new level and Senior Director of Logistics at PSSD World Medical, Mark Rigdon, is going to impart some lessons learned and best practices that have yielded PSSD tens of thousands in cost savings. He will walk you through key steps you can take to manage fuel costs externally, and cost-saving employee initiatives you can apply internally that can shave thousands. Attend this session and learn more on:
- Negotiating fuel rates at local fuel stations
- Making the most out of credit card rebates
- Monitoring idle time and speed
- Managing fleet size
- Incentivising sales force
- Drilling cost savings to the employee level with bonus rewards
- Visuals that layout trends before initiatives were put in motion and after

Reducing Costs through Cutting out the Waste in Your Supply Chain
Joseph DeSantis
Senior Director of Supply Chain Operations
Office Depot

There is a big difference between cost reduction and waste reduction. Many of you are charged with the task of cutting costs, especially in today’s current economic environment. However, slashing costs at every turn can ultimately end up creating more expense, people losing their jobs or even result in the loss of a customer. It is imperative that before you begin getting rid of expenses that may impact the quality of your good or service, you take a step back and really evaluate and properly identify the non-value added tasks in your supply chain operation. Senior Director of Supply Chain Operations at Office Depot, Joe DeSantis, will guide you through effectively identifying areas of wasteful spending and then devising an action plan to put into motion of eliminating waste in your supply chain. In this session
- Hear what Office Depot has done to eliminate waste, what it has resulted in for them, and how you can apply their strategies to your supply chain
- Discuss their lessons learned
- Identify the "7 Deadly Sins of Waste"
- See examples of what happens when useful costs are slashed versus wasteful costs slashed
- Learn to create an action plan for cost savings relevant to your supply chain

How Logistics and Supply Management can tap the Power of Process Improvement
F. Michael Babineaux, CPSM, C.P.M.
President/CEO
Babineaux Educational Services and Training, Inc.

In the Center for Advanced Purchasing Studies (CAPS) focus study, "Purchasing and Supplier Involvement: New Product Development and Production/Operations Process Development and Improvement," researchers examined ways in which purchasers and suppliers can contribute to an organization’s process improvement efforts. According to the study, a majority of respondents (56 percent) said that process improvement was a source of competitive advantage.

Processes use materials, supplies, capital equipment, labor, and information to convert resources into tangible products and services. For the majority of products that are mature in a lifecycle, the best path to lowering costs, elevating quality, and reaching greater profitability is often through process improvements.

Logistic and Supply Management will benefit from attending this workshop by increasing their understanding and appreciation for the power of process improvement.

Global Logistics
Cindy Lewis
Director of International Logistics
Destination Maternity Corp

The falling dollar has strengthened the volume of US exports but the growth in international sales has created logistics and cost challenges that vary from lack of container availability to rising fuel surcharges. Hear about some of the best practices that shippers are using to combat the challenges of exporting in today's economic conditions.
- Trade agreement issues
- Economic projections
- Demand for US goods
- Value of dollar and US economic influence on trade
- Emerging markets for supply of retail goods
- Trends in sourcing
- Movement from China to India? Vietnam? What's next and why
- C-TPAT and other mutual recognition programs in other countries
- New trade programs such as 10+2 and how they will impact global trade
- Warehousing & Inventory
- Best in class WMS systems
- Driving stronger inventory management without driving up costs
- Incorporating a DTC system with WMS
- What 3PL WMS system capabilities are and their limitations
- New practices for lean warehousing
- Optimizing inventory management

Leadership on the Fly
Ray Bender
Speaker, Author & Consultant

This session examines the parallels of leading Army helicopter units in combat and leading your organization in challenging conditions. The session will address actions of personal leadership such as developing a reputation, being visible, sharing hardships, and being approachable.

In addition we will discuss how to lead professionals in complex and stressful situations by building trust and organizational cohesiveness.

Performance Under Pressure: Leadership and Mental Toughness
Dr. Mark Lowry, Partner
Marc Sagal, Managing Partner
Winning Mind, LLC

We find ourselves in challenging times. In no place is this challenge more pronounced than now. Now more than ever, leaders must stay focused and composed despite the increasing difficulty in doing so.

High levels of stress and pressure bring out the best in some and the worst in others. Getting things done, keeping teams motivated, working effectively with business partners and keeping clients happy is challenging in even the best of times. How then do leaders succeed under the toughest of conditions?

Winning Mind. LLC works with leaders and performers who must be at their best under pressure. Borrowing from their work with Fortune 500 Executives, Military Leaders and Elite Athletes, this presentation will help you improve your mental toughness and leadership capacity. You will learn how increasing levels of stress impact your ability to perform; you will get first-hand exposure to techniques for keeping yourself and your team focused on what matters most; and you will walk away with practical approaches for keeping your head in the game no matter how crazy things get.

Technologies That Tomorrow’s Industry Leaders Are Investing In Today
Adrian Gonzalez
Director, Logistics Executive Council
ARC Advisory Group

They say hindsight is 20/20. If we could fast forward ten years and interview the industry leaders of tomorrow, which technologies did they invest in today that enabled them to outperform the competition by responding intelligently to the various supply chain and logistics challenges that lie ahead? This is the central question that Mr Gonzalez will address in his presentation. Mr Gonzalez will highlight the key challenges supply chain and logistics professionals will face in the coming years—some are historical problems (poor data quality), while others are new and emerging (“green” regulations)—and he’ll discuss how companies can leverage technology to overcome these issues and create a competitive advantage.

Case Study: Virtual Supply Chain Strategy within the Pharmaceutical Industry
Jonathan Adar, Senior Director, Outsourced Manufacturing
Tanya Quinn, Director Global Supply Chain
The Medicines Company

The Medicines Company was founded in 1996 and employs approximately 475 professionals. The company was established to develop and commercialize pharmaceutical products in late stages of their development. Without any infrastructure, the company needed to develop a strategy by which it could manufacture, operate clinical trials, package, distribute and sell globally. A virtual supply chain solutions strategy that assembled the resources, capabilities, and technology of The Medicines Company and other organizations was employed. Similar to a traditional manufacturer setting up a ‘Lead Logistics Provider (4PL),’ The Medicines Company operates similar to a 4PL managing third parties while only owning its own intellectual capital and systems.

Stress Management for Supply Chain Executives
Frank Velazquez
Senior Manager, Supply Chain Management
Burger King Corporation

Supply Chain leaders can have a difficult time dealing with stress. Their traditional job responsibilities, compounded with the demands brought by the global economic meltdown, are putting more pressure than ever on today’s executives. Pressures to reduce costs, to deliver products to market more efficiently than the competition, and many other challenges are magnified as companies reduce their labor force, forcing organizations to do more with less. For some, everything is happening at the same time… and that can be overwhelming! The cost is high for those that leave their stress levels unchecked and unmanaged. Instead of feeling energized by their business objectives and priorities, highly stressed individuals can feel unmotivated, even immobilized, affecting their performance on the job and personal well- being.
In this workshop, Supply Chain Executives willbe provided with tools and techniques that will enable them to perform at their peak, as they learn how to control and minimize the level of stress in their lives.

Manufacturing Improvement is Bigger Than Tools Or Techniques
Iain Clarke
Director, Global Manufacturing Excellence
Molson Coors Brewing Company

Organizations involving manufacturing operations are continually on the look out for the overnight improvement panacea. TPM, TQM, Lean and Six-Sigma efforts have consistently been less successful than desired as a result of this mindset.
An integrated manufacturing improvement approach has three key components, all of which have to be managed in an integrated fashion in order for long term sustainable improvement:

• Work Practices - the means to an end. These work practices include the tools and techniques afforded by TPM, TQM, etc.

• Performance - the desired end. This is the area which stimulates leadership - particularly the sort of short-term mindset driven by quarterly financial market pressure and expectations in the US. Work practices and resultant performance need to be concurrently assessed and worked upon.

• Organizational Design - the enabler. Organizational design is NOT simply structure, though this is what is envisaged by most US leaders when the term is used. Organizational design comprises effective integration of strategy, processes, structure, people issues and motivation/reward.

Only by putting in place effective organizational design will sustainable work practice and performance improvement be possible. Improved organizational behavior and culture have as a precursor organizational design, and it is thus a critical component of any manufacturing improvement effort.

This workshop will, through the use of examples and experiential learning, attempt to provide a framework organizations can use to improve their chances of succeeding in manufacturing improvement efforts, and present learning obtained through many years of manufacturing improvement efforts.


THINK TANKS

Export Management Compliance for The Global Corporation
Mike Waldrop
Manager, Global Logistics and Trade Compliance
Kennametal Inc

Exporting from the US requires a company to navigate through complex rules and regulations. Dual use items - Export Administration Regulations (EAR) US Department of Commerce, Military - International Traffic in Arms Regulations (ITAR) - US State Department, and Nuclear Power - NRC Nuclear regulatory commission, and Anti-Boyott - US Treasury Department to name a few. Not have a management plan to insure compliance to these regulations can be devastating to a company.

• ITAR - Civil penalties, Debarment, prison
• EAR - up to $250,000 per occurrence, for willful violations UP to 10 million or 10 times the value of the exports and prison
• Pumps to Iran, China, Syria and Israel : 26 exports $700,000
• Fork lift parts to Iran $5,000 fine and 17 months in prison
• Payments to a terrorist organization - $25million, 5 years probation and must implement an export management system
• Night vision equipment $100,000 fine, 60 months in prison
• False Statements on export documentation, $250,000 and two months in prison

Exporting requires standard procedure for handling customers, taking orders, documenting shipments, selecting vendors and hiring employees. Education. documented procedures and comprehensive internal reviews are critical to mitigating fines and reducing risk of occurrence.

Outsourcing – Powerful Tool for Volatile Times
Perry A. Trunick
Chief Editor
Outsourced Logistics magazine

Get out your ladder, the low-hanging fruit is gone. If you are going to find opportunities in your supply chain, you need to employ all of the best tools. Outsourcing can provide access to fresh resources, better technology, and scalable capacity that will help you adjust to volatile demand. How can you be sure you get the best from this tool set? Come prepared to ask questions and share your experiences with other users. How do you find resources to handle tactical details? Can you cut costs without killing quality? How can a 3PL support your supply chain strategy? How do you set metrics that achieve strategic goals? What does a good 3PL relationship look like? How do you pay for performance (or get the performance you paid for)? What’s your exit strategy if the relationship fails?