To optimize 7-Eleven’s supply chain, it’s crucial for Osborn to stay on top of the industry’s latest offerings, and leverage his colleagues’ most successful practices and innovations. For Osborn, that means attending The Logistics and Supply Chain Forum.
7-Eleven
More Testimonials
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Conference
- The process of creating the conference program is based upon a dialogue with our client base, senior logistics and supply chain executives.
- We survey the executive logistics and supply chain community in a variety of markets and they tell us what subjects they would like covered in the conference program, which is how we ensure they have a truly valuable experience.
- Additionally, clients help us to select the right speakers for each subject. We use only acknowledged experts as speakers and moderators.
- Contact us if you would like to contribute to the program, either with ideas for content or as a speaker.
Highlights from past Conference Programs
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Leadership and Teamwork
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| KEYNOTE ADDRESS |
| Mark Messier |
Mark will share his views on leadership and teamwork based on his experiences as a six-time Stanley Cup winning hockey player and now as a senior business executive with the New York Rangers.
Mark's Background - In 1994 Mark became the first player in the history of the National Hockey League to captain two teams to Stanley Cup Champions. He is a 6-time Stanley Cup Champion
Simply known as “The Captain”, Mark Messier has long been regarded as one of the greatest sports leaders of all time. On March 31st, 2004 Mark Messier played his last NHL game as a New York Ranger after achieving countless records, and accomplishments over the course of his legendary career. The New York Rangers and The Edmonton Oilers honored Mark’s contributions and achievements retiring his jersey, # 11, and raising it to their respective rafters. Then, in November, 2008 Mark took his rightful place, as a distinguished member of the Hockey Hall of Fame. Mark is currently Special Assistant to the President of the New York Rangers.
Accomplishments/ Awards
• Hockey Hall of Fame Member- 2008
• 6 Time Stanley Cup Champion
• 3 Time World Champion
• 16 Time NHL All Star
• 2 Time Hart Award Recipient (League MVP)
• 2 Time Lester B. Pearson Recipient (MVP as voted on by players)
• Conn Smythe Recipient (Play off MVP)
• Second all time with 1,887 points
• Top 5 position in all most every record category including: goals, assists, points, short handed goals, playoffs: games played, goals, assists, points, short handed goals
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What Got You Here Won't Get You There
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| Closing Keynote |
| Marshall Goldsmith |
Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better – by achieving positive, lasting change in behavior: for themselves, their people and their teams.
What Got You Here Won’t Get You There is a New York Times best seller, Wall Street Journal #1 business book and winner of the Harold Longman award for Best Business Book of the Year. It has been translated into 28 languages and is a listed best seller in seven major countries.
In November 2009 Dr. Goldsmith was recognized as one of the fifteen most influential business thinkers in the world in the bi-annual study sponsored by The (London) Times and Forbes. The American Management Association named Marshall as one of 50 great thinkers and leaders who have influenced the field of management over the past 80 years. He is one of only two educators who have won the Institute of Management Studies Lifetime Achievement Award. Major business press acknowledgments include: BusinessWeek – most influential practitioners in the history of leadership development, Wall Street Journal - top ten executive educators, Forbes - five most-respected executive coaches, Leadership Excellence – top five thinkers on leadership, Economic Times (India) – top CEO coaches of America, Economist (UK) - most credible executive advisors in the new era of business and Fast Company - America’s preeminent executive coach.
Dr. Goldsmith’s Ph.D. is from UCLA. He teaches executive education at Dartmouth’s Tuck School and frequently speaks at leading business schools. He is a Fellow of the National Academy of Human Resources (America’s top HR honor) and his work has been recognized by almost every professional organization in his field. In 2006 Alliant International University honored Marshall by naming their schools of business and organizational studies - the Marshall Goldsmith School of Management.
Marshall is one of a select few advisors who have been asked to work with over 120 major CEOs and their management teams. He served on the Board of the Peter Drucker Foundation for ten years. He has been a volunteer teacher for US Army Generals, Navy Admirals, Girl Scout executives, International and American Red Cross leaders – where he was a National Volunteer of the Year.
Marshall’s twenty-seven books include: The Leader of the Future (a Business Week best-seller), Coaching for Leadership and Succession: Are You Ready? (in the Harvard Business Memo to the CEO series). |
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Integrated Supply Chain
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| Workshop |
| Keith Carter - Executive Director, Global Supply Chain - Estee Lauder Co. |
The separation of planning and execution in the supply chain has existed in different models for many years, thus creating significant barriers for integration. But in order to achieve improved customer service, inventory management, out of stock reduction, and reduced operating costs the methods of the two processes need to blur. With fragmented data, lack of unified true demand, poor visibility in the supply chain, senior executives recognize the hurdles that must be overcome. Learn how to overcome the obstacles with a proven methodology that has shown value to the end user within 3 years of implementation.
BIO
Keith Carter is Executive Director, Global Supply Chain at the Estee Lauder Companies. Mr. Carter specializes in planning, strategy, process improvement, and program management. He is responsible for transforming Supply Chain measurements, analyzing the supply network to improve inventory position and cash-to-cash cycle time, increasing supplier collaboration resulting in better quality, acquisition integration, green initiatives, and chair of Systems Steering Committee. Mr. Carter highly values staff development by encouraging industry involvement and ongoing best practice research.
Prior to Estee Lauder, Keith worked at Andersen Consulting, delivering enterprise-wide change to Goldman Sachs, Smith Barney, and other financial services and government clients. He also was started a boutique consulting firm Carter & Yang which focused on Walmart supply chain compliance and back-end trading systems/processes. He has served on the boards of eWeek Magazine, Cosmetic Industry Buyers and Suppliers, and the NY Capital District YMCA.
He has experience in Consumer Packaged Goods, Financial Services, Government, Manufacturing and Supply Chains. Mr. Carter holds a BS Computer Systems Engineering from Rensselaer Polytechnic Institute and a MBA from Cornell University.
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Failure is not an Option - The Apollo 13 Story - Narratives from Earth and the Capsule
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| Opening Keynote |
| Gene Kranz & Captain James Lovell |
GENE KRANZ
NASA Flight Control Director Apollo 13 and Presidential Medal of Freedom Recipient
Gene Kranz was the leader of the “Tiger Team” of NASA flight directors who guided the crippled Apollo 13 spacecraft safely back to Earth. His role in the crisis now legendary, Kranz was made famous by his oft-quoted phrase, “Failure is not an option.” Following the inspiring success of the Apollo 13 mission, Gene Kranz was awarded the Presidential Medal of Freedom for his leadership, heroism, and steely resolve. In Ron Howard’s epic film, Apollo 13, he was portrayed by actor Ed Harris.
Kranz discusses the pride, determination, and passion that inspired and compelled the engineers and scientists who were responsible for the phenomenal success of the American space program.
CAPTAIN JAMES LOVELL
Career Astronaut and Commander of Apollo 13
A great American hero, astronaut Jim Lovell is most famous for his role in the American space age, specifically for his calm and careful command of Apollo 13. Lovell stoically articulated the five-word message, “Houston, we have a problem,” which quickly became a part of the American lexicon. The infamous problem was the explosion of the oxygen system inside the Apollo 13 spacecraft—a malfunction that seemingly doomed the NASA team. Through teamwork and decisive leadership Lovell and his crew modified the lunar module into an effective lifeboat to safely return to Earth. As captain, he was instantly transformed into a national hero, and received the nation’s most distinguished honors including the Congressional Space Medal of Honor and the Presidential Medal of Freedom. |
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America's Economic Future
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| Closing Keynote |
| DR. BARRY ASMUS |
Political, Business, and Financial Expert
Asmus identifies the “Six Unstoppable Trends” that are impacting America’s business and its economy. The current recession will temporarily slow these trends but not stop them. The Latin word for credit is credere, which means “to believe.” The de-leveraging and economic contraction begun in 2008 could last until 2010. But note this: we have had 13 economic recessions in the last 80 years followed by 13 expansions. Currently, 75 million Baby Boomers are in the high investment and most productive stages of their lives. Confidence will be restored. The end of prosperity? Or, the best yet to come? Asmus’ presents his “Six Unstoppable Trends” and asks you to decide.
Dr. Barry Asmus is an effective advocate of free market economics. He is a recognized thinker who delivers his ideas in an enthusiastic and energy filled presentation. As a professor of economics, he was twice voted University Professor of the Year and was honored with the Freedom Foundation Award at Valley Forge for Private Enterprise Education.
As senior economist of the National Center for Policy Analysis, Asmus writes, speaks, testifies, and consults with presidents of countries and companies, with Congress and Parliament. He has testified before the House Ways and Means Committee on switching from an income tax to a consumption tax; and was a featured speaker in a privatization of Social Security Conference for Western European leaders held in France.
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Strategic Cutting
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| Round Table |
| Bob Goonan, Corporate Director, Logistics - Boscov's Department Stores |
Retailers and or Manufacturers have all been faced with the current economic challenges. The first reaction is to cut, cut, cut, anywhere we can. What happens when things begin to turn around, as they inevitably will? What is your company’s plan for coming out of this recession?
You might have already cut your workforce by a large percentage. What technologies are you putting in place that will supplement this shortage of labor since ultimately it would be best for your bottom line not to hire this labor back again?
Join in a discussion on how and what to strategically cut during tough economic times and what technologies can be implemented that have less than a one year ROI and can supplement a shortage in labor. Hear how evaluating long term operating growth, then implementing technology in a phased approach to projects both big and small may be easier to your bottom line. Hear and discuss specific examples for small, easy to implement, quick ROI projects and larger scope, bigger investment, longer ROI project from industry leaders.
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Five Rules that will Transform Outsourcing
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| Workshop |
| Kate Vitasek |
| The challenges that some of the most progressive companies rightfully waged against conventional outsourcing strategies during recent years have led to the emergence of a new model: Vested Outsourcing. Steeped in research conducted jointly by the University of Tennessee and the United States Air Force, Vested Outsourcing identifies the 10 inherent ailments in today’s flawed and old-school outsourcing agreements, and where these ticking time bombs might be lurking within every company. University of Tennessee research unveils five key rules for a successful Vested Outsourcing agreement, setting the stage for companies to take their outsourcing relationships to the next level. Companies applying Vested Outsourcing rules can create a true vested partnership that can yield massive potential benefits for both parties. Faculty member and author Kate Vitasek describes the success factors. |
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Enhancing Collaboration and Relationship Optimization in a Volatile Environment
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| Workshop |
| Bill Rambo - SVP & General Manager - F. Schumacher & Co. |
The session will evaluate the value of partnerships based on leveraging opportunities across customers, suppliers, vendors and third parties. We will discuss the potential for business partners collaborating to realize that shared challenges can often open doors to improved results for all parties. When new and old relationships built on trust and mutual understanding of each others’ strengths and opportunities are aligned, they can blossom even in volatile environments by moving past “win-win” manipulation. Often, once we move past basic foundations, rules of engagement and negotiation, quick and productive value can be realized through honest focus on bottom line results for both parties. This approach can realize quick value potential that is often lost in the average opportunity. Supply chain is a great place to start.
BIO:
A highly energetic leader with a history of collaborative success in multiple industries Bill currently is the SVP and General Manager for F. Schumacher and Co. based in New York, New York. Bill’s responsibilities include Product Development, Supply Chain, Sales, Customer Service, Information Technology, Corporate Strategy and Operations. Additionally, Bill has complete responsibility for the Patterson, Flynn and Martin Floorcovering Division. His qualifications include an MBA and MS both with honors, The President’s Award for Leadership all from Wilmington University Delaware, P&L responsibilities as high as $1Billion and recognition for multiple initiatives at Fortune 100 Companies such as UPS (initiated and led the UPS move into Healthcare Supply Chain) and Sears Holdings (Developed and implemented several performance improvement initiatives that led to major corporate process changes). In his current capacity Bill has made major internal operational and structural changes that have optimized performance enabling 2009 to be a positive turnaround year for F. Schumacher and an even brighter potential for 2010 in an otherwise challenged luxury market.
Bill feels a creative yet logical solution to complex problems delivers the best return in our current volatile environment.
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Change Management
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| Workshop |
| Scott Craig - Director of Replenishment - Delhaize America |
| The real barrier to success of new process and strategy implementation tends to be the very people involved. While many companies attempting to make significant change in business report the delay in success, change management has become a recognized thorn in the side with many unresolved issues. Companies that prevent themselves from falling into the J-Curve effect have identified several different models that have given positive results in the most time-efficient manner. In this session, see how taking the best points from each model and compiling them into one composite method that walks through the change, realizes the reactions, and provides the tools to show people the value and help them embrace the change can increase the speed to positive implementation results. |
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Conference Topics
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| Workshops and Think Tanks |
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WORKSHOPS
The demands of Senior Management in Logistics and Supply Chain roles continue to mount with increasing pressure of fuel prices, global competition, and transportation challenges. Richmond Event’s Logistics and Supply Chain Forum offers you a timely, solution-packed conference program to assist you in meeting the demands of today’s competitive marketplace. The program is researched, developed and tailored to address the needs of senior management.
Prior to the event, you will have the opportunity to tailor your learning experience to your needs by selecting the most relevant workshop topics of your choosing. To take part in our conference research, please go here to fill out a quick survey: 2009 Logistics & Supply Chain Conference Survey
Transportation
Mark Rigdon
Senior Director, Logistics
PSSD World Medical, Inc.
While you may feel that dealing with and managing the effects of transportation and fuel costs are left to the mercy of the market, there ARE things you can do. There are initiatives that can be implemented in your organization to push cost savings to a new level and Senior Director of Logistics at PSSD World Medical, Mark Rigdon, is going to impart some lessons learned and best practices that have yielded PSSD tens of thousands in cost savings. He will walk you through key steps you can take to manage fuel costs externally, and cost-saving employee initiatives you can apply internally that can shave thousands. Attend this session and learn more on:
- Negotiating fuel rates at local fuel stations
- Making the most out of credit card rebates
- Monitoring idle time and speed
- Managing fleet size
- Incentivising sales force
- Drilling cost savings to the employee level with bonus rewards
- Visuals that layout trends before initiatives were put in motion and after
Reducing Costs through Cutting out the Waste in Your Supply Chain
Joseph DeSantis
Senior Director of Supply Chain Operations
Office Depot
There is a big difference between cost reduction and waste reduction. Many of you are charged with the task of cutting costs, especially in today’s current economic environment. However, slashing costs at every turn can ultimately end up creating more expense, people losing their jobs or even result in the loss of a customer. It is imperative that before you begin getting rid of expenses that may impact the quality of your good or service, you take a step back and really evaluate and properly identify the non-value added tasks in your supply chain operation. Senior Director of Supply Chain Operations at Office Depot, Joe DeSantis, will guide you through effectively identifying areas of wasteful spending and then devising an action plan to put into motion of eliminating waste in your supply chain. In this session
- Hear what Office Depot has done to eliminate waste, what it has resulted in for them, and how you can apply their strategies to your supply chain
- Discuss their lessons learned
- Identify the "7 Deadly Sins of Waste"
- See examples of what happens when useful costs are slashed versus wasteful costs slashed
- Learn to create an action plan for cost savings relevant to your supply chain
How Logistics and Supply Management can tap the Power of Process Improvement
F. Michael Babineaux, CPSM, C.P.M.
President/CEO
Babineaux Educational Services and Training, Inc.
In the Center for Advanced Purchasing Studies (CAPS) focus study, "Purchasing and Supplier Involvement: New Product Development and Production/Operations Process Development and Improvement," researchers examined ways in which purchasers and suppliers can contribute to an organization’s process improvement efforts. According to the study, a majority of respondents (56 percent) said that process improvement was a source of competitive advantage.
Processes use materials, supplies, capital equipment, labor, and information to convert resources into tangible products and services. For the majority of products that are mature in a lifecycle, the best path to lowering costs, elevating quality, and reaching greater profitability is often through process improvements.
Logistic and Supply Management will benefit from attending this workshop by increasing their understanding and appreciation for the power of process improvement.
Global Logistics
Cindy Lewis
Director of International Logistics
Destination Maternity Corp
The falling dollar has strengthened the volume of US exports but the growth in international sales has created logistics and cost challenges that vary from lack of container availability to rising fuel surcharges. Hear about some of the best practices that shippers are using to combat the challenges of exporting in today's economic conditions.
- Trade agreement issues
- Economic projections
- Demand for US goods
- Value of dollar and US economic influence on trade
- Emerging markets for supply of retail goods
- Trends in sourcing
- Movement from China to India? Vietnam? What's next and why
- C-TPAT and other mutual recognition programs in other countries
- New trade programs such as 10+2 and how they will impact global trade
- Warehousing & Inventory
- Best in class WMS systems
- Driving stronger inventory management without driving up costs
- Incorporating a DTC system with WMS
- What 3PL WMS system capabilities are and their limitations
- New practices for lean warehousing
- Optimizing inventory management
Leadership on the Fly
Ray Bender
Speaker, Author & Consultant
This session examines the parallels of leading Army helicopter units in combat and leading your organization in challenging conditions. The session will address actions of personal leadership such as developing a reputation, being visible, sharing hardships, and being approachable.
In addition we will discuss how to lead professionals in complex and stressful situations by building trust and organizational cohesiveness.
Performance Under Pressure: Leadership and Mental Toughness
Dr. Mark Lowry, Partner
Marc Sagal, Managing Partner
Winning Mind, LLC
We find ourselves in challenging times. In no place is this challenge more pronounced than now. Now more than ever, leaders must stay focused and composed despite the increasing difficulty in doing so.
High levels of stress and pressure bring out the best in some and the worst in others. Getting things done, keeping teams motivated, working effectively with business partners and keeping clients happy is challenging in even the best of times. How then do leaders succeed under the toughest of conditions?
Winning Mind. LLC works with leaders and performers who must be at their best under pressure. Borrowing from their work with Fortune 500 Executives, Military Leaders and Elite Athletes, this presentation will help you improve your mental toughness and leadership capacity. You will learn how increasing levels of stress impact your ability to perform; you will get first-hand exposure to techniques for keeping yourself and your team focused on what matters most; and you will walk away with practical approaches for keeping your head in the game no matter how crazy things get.
Technologies That Tomorrow’s Industry Leaders Are Investing In Today
Adrian Gonzalez
Director, Logistics Executive Council
ARC Advisory Group
They say hindsight is 20/20. If we could fast forward ten years and interview the industry leaders of tomorrow, which technologies did they invest in today that enabled them to outperform the competition by responding intelligently to the various supply chain and logistics challenges that lie ahead? This is the central question that Mr Gonzalez will address in his presentation. Mr Gonzalez will highlight the key challenges supply chain and logistics professionals will face in the coming years—some are historical problems (poor data quality), while others are new and emerging (“green” regulations)—and he’ll discuss how companies can leverage technology to overcome these issues and create a competitive advantage.
Case Study: Virtual Supply Chain Strategy within the Pharmaceutical Industry
Jonathan Adar, Senior Director, Outsourced Manufacturing
Tanya Quinn, Director Global Supply Chain
The Medicines Company
The Medicines Company was founded in 1996 and employs approximately 475 professionals. The company was established to develop and commercialize pharmaceutical products in late stages of their development. Without any infrastructure, the company needed to develop a strategy by which it could manufacture, operate clinical trials, package, distribute and sell globally. A virtual supply chain solutions strategy that assembled the resources, capabilities, and technology of The Medicines Company and other organizations was employed. Similar to a traditional manufacturer setting up a ‘Lead Logistics Provider (4PL),’ The Medicines Company operates similar to a 4PL managing third parties while only owning its own intellectual capital and systems.
Stress Management for Supply Chain Executives
Frank Velazquez
Senior Manager, Supply Chain Management
Burger King Corporation
Supply Chain leaders can have a difficult time dealing with stress. Their traditional job responsibilities, compounded with the demands brought by the global economic meltdown, are putting more pressure than ever on today’s executives. Pressures to reduce costs, to deliver products to market more efficiently than the competition, and many other challenges are magnified as companies reduce their labor force, forcing organizations to do more with less. For some, everything is happening at the same time… and that can be overwhelming! The cost is high for those that leave their stress levels unchecked and unmanaged. Instead of feeling energized by their business objectives and priorities, highly stressed individuals can feel unmotivated, even immobilized, affecting their performance on the job and personal well- being.
In this workshop, Supply Chain Executives willbe provided with tools and techniques that will enable them to perform at their peak, as they learn how to control and minimize the level of stress in their lives.
Manufacturing Improvement is Bigger Than Tools Or Techniques
Iain Clarke
Director, Global Manufacturing Excellence
Molson Coors Brewing Company
Organizations involving manufacturing operations are continually on the look out for the overnight improvement panacea. TPM, TQM, Lean and Six-Sigma efforts have consistently been less successful than desired as a result of this mindset.
An integrated manufacturing improvement approach has three key components, all of which have to be managed in an integrated fashion in order for long term sustainable improvement:
• Work Practices - the means to an end. These work practices include the tools and techniques afforded by TPM, TQM, etc.
• Performance - the desired end. This is the area which stimulates leadership - particularly the sort of short-term mindset driven by quarterly financial market pressure and expectations in the US. Work practices and resultant performance need to be concurrently assessed and worked upon.
• Organizational Design - the enabler. Organizational design is NOT simply structure, though this is what is envisaged by most US leaders when the term is used. Organizational design comprises effective integration of strategy, processes, structure, people issues and motivation/reward.
Only by putting in place effective organizational design will sustainable work practice and performance improvement be possible. Improved organizational behavior and culture have as a precursor organizational design, and it is thus a critical component of any manufacturing improvement effort.
This workshop will, through the use of examples and experiential learning, attempt to provide a framework organizations can use to improve their chances of succeeding in manufacturing improvement efforts, and present learning obtained through many years of manufacturing improvement efforts.
THINK TANKS
Export Management Compliance for The Global Corporation
Mike Waldrop
Manager, Global Logistics and Trade Compliance
Kennametal Inc
Exporting from the US requires a company to navigate through complex rules and regulations. Dual use items - Export Administration Regulations (EAR) US Department of Commerce, Military - International Traffic in Arms Regulations (ITAR) - US State Department, and Nuclear Power - NRC Nuclear regulatory commission, and Anti-Boyott - US Treasury Department to name a few. Not have a management plan to insure compliance to these regulations can be devastating to a company.
• ITAR - Civil penalties, Debarment, prison
• EAR - up to $250,000 per occurrence, for willful violations UP to 10 million or 10 times the value of the exports and prison
• Pumps to Iran, China, Syria and Israel : 26 exports $700,000
• Fork lift parts to Iran $5,000 fine and 17 months in prison
• Payments to a terrorist organization - $25million, 5 years probation and must implement an export management system
• Night vision equipment $100,000 fine, 60 months in prison
• False Statements on export documentation, $250,000 and two months in prison
Exporting requires standard procedure for handling customers, taking orders, documenting shipments, selecting vendors and hiring employees. Education. documented procedures and comprehensive internal reviews are critical to mitigating fines and reducing risk of occurrence.
Outsourcing – Powerful Tool for Volatile Times
Perry A. Trunick
Chief Editor
Outsourced Logistics magazine
Get out your ladder, the low-hanging fruit is gone. If you are going to find opportunities in your supply chain, you need to employ all of the best tools. Outsourcing can provide access to fresh resources, better technology, and scalable capacity that will help you adjust to volatile demand. How can you be sure you get the best from this tool set? Come prepared to ask questions and share your experiences with other users. How do you find resources to handle tactical details? Can you cut costs without killing quality? How can a 3PL support your supply chain strategy? How do you set metrics that achieve strategic goals? What does a good 3PL relationship look like? How do you pay for performance (or get the performance you paid for)? What’s your exit strategy if the relationship fails?
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The Effect of the Current WTO Negotiations on International Supply Chains
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| Roundtable |
| Brian S. Payne - Vice President, Supply Chain Management - Imvescor |
The current "Doha Development Agenda" of multilateral trade negotiations under the WTO was launched during the Fourth WTO Ministerial Conference at Doha, Qatar in November 2001. As of February 15, 2010, negotiations continue in an effort to close out the round in 2010. The roundtable will provide an in depth and up to date look at the current state of the Doha World Trade Organization negotiations in Geneva and how the outcome could affect international supply chains.
Using an interactive forum, the discussion will center on the following topics:
• An overview of the current state of the negotiations complete with possible scenarios for completion
• A look at the issues preventing completion or implementation
• New tariff and importing/exporting rules, specifically dealing with trade subsidy, tariffs, and supply management around the world.
• An examination of any new requirements for North American supply chain leaders when dealing with global issues
Brian S. Payne is currently the Vice President, Supply Chain Management for Imvescor Inc. in Toronto, ON, where he is responsible for purchasing, manufacturing, quality assurance and supply chain for the $450 Million, 250 store chain that operates under the Baton Rouge, Scores, Mikes, and Pizza Delight banners. Brian was appointed to the Chicken Farmers of Canada (Supply Management Board) Board of Directors in 2006 as the representative of the Canadian Restaurant and Foodservices Association (CRFA). Brian has extensive international trade and foodservice industry experience having spent the past 15 years in various supply chain management positions with both Canadian and U.S based companies. Brian, his wife Jelena and their son, Logan reside in Burlington, Ontario. |
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Ignite Your Business Productivity through Everyday Innovation!
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| Workshop |
| Kimberly Douglas, SPHR, President of FireFly Facilitation, Inc. |
How can you do more with less? How can you power up revenues while cutting costs? Innovation can light the way to finding new opportunities for your business success. Using tools and techniques from her recently released book, The Firefly Effect, Kimberly Douglas will engage you in an interactive process to:
· Discover the power of turning your toughest business challenges into actionable problem statements.
· Learn how to use brainwriting to generate ideas on your team like never before.
· Evaluate the ideas you develop using the simple yet effective impact versus effort grid.
· Explore an engaging and collaborative way to build an action plan that will get done.
· An added bonus…learn how to use mind mapping to tap into your individual creativity!
Kimberly Douglas, SPHR, President of FireFly Facilitation, Inc. is an internationally recognized team effectiveness and innovation expert. Over the past 25 years, she has collaborated with hundreds of leaders – at organizations such as Coca-Cola, Home Depot, McKesson, AT&T, and even the U.S. Marine Corps – to dramatically improve their business performance. Certified as a Senior Professional in Human Resources for Life and a Certified Professional Facilitator, Kimberly also holds a Master of Science in Industrial/Organizational Psychology. An expert in the field of team-based innovation, Wiley just released her book, The Firefly Effect. She is a frequent contributor to management and leadership publications, including Investor’s Business Daily, Leadership Excellence, American Management Association, Yahoo Finance, and USA Today. |
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Mobile Technologies and Supply Chain: Bigger Than You Think
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| Workshop |
| Adrian Gonzalez - Director - ARC Advisory Group |
| The use of GPS and location data in supply chain management is not new, but it also hasn’t been pervasive. Mobile Internet devices, such as the iPhone, are bringing ‘location awareness’ to the masses. And when you couple this with RFID, sensor technologies, and mobile apps, the opportunities to transform supply chain processes are truly exciting. Are we there yet? No, but companies seeking to leverage their supply chains as a competitive differentiator cannot afford to ignore these trends. This session will provide an overview of the mobile technologies companies are using today (and will use in the future) to streamline and improve their supply chain processes. The delegates will also discuss their current experiences using these technologies, as well as the challenges and opportunities they see in driving greater adoption. |
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